What do you do when your Frigidaire ice maker stops working? The refrigerators range from 23 to 36 inches wide. As with most appliances, proper maintenance is key. / Many of their products feature the latest technology and modern dcor, while still offering value and affordability. ET Monday through Friday, by email at. Consumer Reports says to call Electrolux at 833-840-5926, email them at icemakerrecall@electrolux.com, or visit their website at icemakerrecall.com. Where: The recall is effective in both the United States and Canada. The refrigerators range from 23 to 36 inches wide. If the temperature is correct, check the auger motor by unplugging it and testing it with a multimeter, then replug it back in. Get support, view how-to videos, and learn tips and tricks. Plugged in so you can see it works. Step 5: Disassemble the ice maker. There may be a kink in the fill tube that is preventing the water from getting to the ice maker. With these few steps, theres a good chance that the Frigidaire ice maker in your refrigerator will last for many years. Also check to see if the power switch is on. The Bottom Line Disassembling an ice maker is not an overly difficult process, but it does require some technical know-how. 01 - Frigidaire Refrigerator Main Control Board. Unscrew the screws that connect the ice maker to the water supply and unplug it from the power source. Quickly wipe away excess. Fix: Make sure the shut-off arm isn't engaged. product recalls . The plaintiffs allege that the Electrolux ice maker is defective. The ice maker class action lawsuit accused Frigidaire of acting deceptively in designing, manufacturing, selling and servicing "French Door" refrigerators with a certain type of ice maker. I bought a new fridge in Nov 2017 and it worked for about a month. No more filling and spilling, or banging frozen ice cube trays on the kitchen sink. Quantity: In Stock Add to Cart Frigidaire Refrigerator Hinge Pin Item # 1512662 Grid is 1 inch square If so, the icemaker or water valve could be defective. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall. For more information on the serial number ranges, as well as how to locate the model number and serial number, see the CPSC recall notice. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. According to CPSC, customers could contact the company for a free replacement of the ice maker. It'll then work great for 2 days and then stop filling the ice tray again. If the freezer temperature is above 10 degrees F (-12 C) the ice maker will not work properly. I'll call customer and get an update. Yes, LG craft ice makers can be removed. Electrolux said it has received 185 reports of the ice level detectors breaking, with one report of gum lacerations in a consumer. However, certain Frigidaire ice makers may be covered under the manufacturers product warranty and/or other customer service programs. Cause 2: Freezer Temperature is Above 10 Degrees F (-12 C) Whenever your ice maker stops working, check the temperature of the freezer. Do not forcefully pull out the ice maker as it can damage the lining of the refrigerator and the ice maker itself. COPYRIGHT THE E.W. I purchased a Frigidaire refrigerator model number FG4H2272UF on June 19, 2020. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. I made several attempts in calling this number only to get caught up in a loop. 3, 2022 at 11:28 AM PDT. This will give you a significant amount of extra space for storing food in your freezer. Why did my Frigidaire stopped making ice? Generally, the ones embedded in Frigidaire refrigerators last anywhere from 5 to 10 years on average. You can inspect the board for signs of damage or a shorted component. Additionally, use only filtered water in the ice maker to ensure that your ice cubes dont contain impurities. They come in stainless steel, white, and black. 34 Inch and Wider Widths. The icemaker has suddenly stopped dumping ice. I looked over the other thread and my ice maker seems to be different than the one in the older post. Nothing else has been changed on the fridge. This model is no longer available or might have limited distribution. The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Learn More. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics. The fill tube started freezing up so a technician put a new water valve in the back of the fridge. The ice level arm of these fridges icemakers can break into pieces and fall into the ice bucket, creating a choking hazard. The following model numbers and their serial number ranges are included in this recall. Shop for Ice Maker and Frigidaire Gallery Refrigerators Outlet at Best Buy. Make sure the Frigidaire is still plugged in and that the outlet has electricity. They were sold atLowes, Home Depot and appliance stores nationwide and online at Frigidaire.com between April 2020 through March 2022 for $1,200 to $4,300. Additional issues with some Frigidaire models include a tendency to freeze food stored in the refrigerator, refrigerator doors that come off the hinges, and restocking issues after rotating the shelves. Find low everyday prices and buy online for delivery or in-store pick-up Carefully lift the ice maker off of the freezer wall and gently lower it onto a secure, flat surface. Therefore, if a customer is unsatisfied with their product, it is advisable to reach out to Frigidaire directly and pursue a resolution through the manufacturer before resorting to legal action. Call one of our two locations - Niles 269-683-1500 / Edwardsburg: 269-699-5127 For a better experience, please enable JavaScript in your browser before proceeding. In addition, any damage resulting from misuse, unauthorized repairs, or neglect is not covered by the manufacturers warranty. Will refrigerator work with ice maker removed? If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Frigidaire countertop ice makers come with a one year parts and labor warranty from the manufacturer. Step 1: Shut off the power. Frigidaire 5303918784 Air Handler Housing Kit (AP6039735) - AppliancePartsPros.com, Frigidaire 5304519207 Housing (AP6834561) - AppliancePartsPros.com, Parts for Frigidaire FG4H2272UF: Ice Maker System Parts - AppliancePartsPros.com, Frigidaire FG4H2272UF not making ice/proper ice, Frigidaire FDBC2250SS0 Ice Maker Freezing, Frigidaire Gallery LGHS2644KM0 not crushing ice. One of the incidents reported said that the detector created gum lacerations. Questions about the recall can be directed to Electrolux at 1-833-840-5926, Monday through Friday from 8:30 a.m. to 8 p.m. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. The CPSC says Electrolux has received about 185 reports of the ice level detector breaking. 32.5 wide Frigidaire gallery stainless steel side by side refrigerator. Recalled Electrolux multi-door refrigerator with in-door dispenser, Recalled Frigidaire top-mount refrigerator, Recalled Frigidaire side-by-side refrigerator with in-door dispenser, Serial number locations for the different refrigerator types, More than 1.2 Million Mainstays Three-Wick Candles Recalled by Star Soap Star Candle Prayer Candle Due to Fire and Laceration Hazards; Sold Exclusively at Walmart, Chamberlain Group Recalls LiftMaster myQ Garage Door Control Panels Due to Entrapment Hazard (Recall Alert), Colgate-Palmolive Recalls Fabuloso Multi-Purpose Cleaners Due to Risk of Exposure to Bacteria, MI Windows and Doors Recalls Vinyl Single-Hung Impact Windows Due to Fall and Serious Injury Hazards (Recall Alert), BISSELL Recalls Cordless Multi-Surface Wet Dry Vacuums Due to Fire Hazard, ZLINE Recalls Gas Ranges Due to Serious Risk of Injury or Death from Carbon Monoxide Poisoning, Electrolux Recalls Frigidaire and Electrolux Refrigerators Due to Choking Hazard from Ice Maker, toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. If its not opening and closing properly it may need to be replaced. FGHC2331PFAA Ice maker not making ice FGHC2331PFAA Not dispensing water . Jessica Goodman, Cox Media Group National Content Desk, Recall alert: Frigidaire, Electrolux refrigerators recalled due to ice maker choking hazard, KIRO 7 News Seattle facebook feed(Opens a new window), KIRO 7 News Seattle twitter feed(Opens a new window), KIRO 7 News Seattle youtube feed(Opens a new window), The United States Consumer Product Safety Commission, Missing Pennsylvania woman found alive after more than 30 years, Multiple western Washington residents indicted in connection to coast-to-coast drug ring, Powerball jackpot winner identified as longtime Boeing employee, Court finds Federal Way gun store in contempt of court, Big snake: Officials discover 14-foot python in New York. The link you selected is for a destination outside of the Federal Government. After do People with weakened immune systems, external medical devices, or underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. However, there have been lawsuits lodged in the past, mostly involving customer complaints about product defects. You will then need to locate and remove the ice maker mounting screws and then remove the ice maker unit from the refrigerator. If all the power sources are in working order, move on to the ice maker. She is a wannabe problem solver, junk food maven professional coffee practitioner, web guru and general communicator. bvseo-msg: Execution timed out, exceeded 500ms. The bacteria can enter the body if inhaled, through the eyes, or through a break in the skin. If the control board is defective, the ice maker may not work at all. The refrigerators were sold at Lowes, Home Depot and appliance stores nationwide and online at Frigidaire.com from April 2020 through March 2022 for between $1,200 and $4,300. The easiest way to remove ice from a freezer is to unplug it, or turn it off temporarily, wait for the ice to melt, and then use a plastic spatula or a wooden spoon to remove the ice. Please contact Frigidaire directly to learn more about coverage and remedies that may be available to you. Why: The ice level detector arm in the ice maker can break into pieces and fall into the ice bucket, posing a choking hazard. Once the screws, wiring and tubing are removed, the ice maker can be pulled out of the freezer. I've called the company and been notified that there is no recall on the item. 365 days to return any part. If you're still lacking ice, make sure there are ice cubes in the freezer bin and that the refrigerator door is firmly closed. The circuit board inside the vacuums battery pack can overheat and smoke, posing a fire hazard. English This Frigidaire portable ice maker can produce up to 26 lbs. In the United States, these refrigerators were sold at Lowes, Home Depot, and other appliance stores, and online at Frigidaire.com from April 2020 to March 2022 costing between $1,200 and $4,300, according to the CPSC. First, check the power supply. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. What is the easiest way to remove ice from a freezer? The icemakers in these refrigerators have an ice level arm that can break into pieces and fall into the ice bucket, creating a choking hazard. I've turned everything off, then back on. A woman shops for refrigerators at a store in New York July 28, 2010. After all the screws have been removed and the water line and the electrical plug have been disconnected, the ice maker is ready to be removed. Next, open the freezer door and remove any ice that is in the ice bin. Electrolux toll-free at 833-840-5926 from 8:30 a.m. to 8 p.m. ft.) 27.4 cu ft: 25.6 cu ft: 24.5 cu ft: 27.1 cu ft: Ice Maker Features: Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker . ET, by email at IceMakerRecall@electrolux.com, online at www.icemakerrecall.com, or at www.electrolux.com or www.frigidaire.com by clicking on Recall at the bottom corner of each page for more information. Approximately 367,500 refrigerators sold in the U.S. and an additional 7,180 sold in Canada are included in this recall. Frigidaire Gallery FGHB2866PF Refrigerator. Several issues can cause the ice maker in your Frigidaire refrigerator to freeze up. Step 7: Clean the components. If the temperature is too high, you can reset the temperature control and wait for the ice maker to cool down before testing again. What are gas prices at Buc EEs in Richmond KY? CPSC.gov is an official website of the United States government. As a result of both very strong demand for our appliances and the global supply chain shortages, some of our appliances are experiencing a fulfillment delay. Finally, remove any screws that are securing the ice maker to the wall, again with a Phillips head screwdriver. OR the ice maker drawer also pulls right out if you'd rather just have the extra freezer space. Electrolux is urging all affected consumers to immediately stop using the recalled refrigerators ice makers. Replaced the water valve and melted the ice from the fill tube. They are the Frigidaire FRSS2323AS, Frigidaire FRSS26L3AF, and Frigidaire FRSS2623AS. If any component of the product fails due to a faulty material or workmanship, the part(s) will be repaired or replaced free of cost within the warranty period. The refrigerators may be stainless steel, white or black, ranging from 23 to 36 inches wide. Owners of Electrolux and Frigidaire refrigerators are urged to check the model and serial numbers of their appliances. So the water dispenser and ice maker run off the same source (one connection on the fridge). Furthermore, the warranty does not cover shipping and handling expenses. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. Finally, remove any hoses that were connected to the ice maker and you should be able to successfully remove the ice maker from your Frigidaire refrigerator. CPSC states that consumers should immediately stop using the recalled Frigidaire and Electrolux refrigerator ice makers. The water line to the ice maker can easily be removed and connected to a shut-off valve, allowing you to turn the water to the ice maker on and off as needed. If this is the case, you will likely need to replace the switch in order to get the ice maker working again. SKU: 6533166. ET Monday through Friday, or by email at IceMakerRecall@electrolux.com. Make sure that all the components are completely dry before putting them back together. Retrieve your username. Consumers have made 185 reports to Electrolux about their ice level detectors breaking. Click Ok if you wish to continue to the website; otherwise, click Cancel to return to our site. A recall has also been issued in Canada for 7,180 units sold there. They were sold from April 2020 through March 2022 for $1,200 to $4,300. Published: Jun. They should empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector at no charge. What is the biggest problem with Frigidaire refrigerators? The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards. Ad-free. Protect your appliance, your budget, and your peace of mind. ET, Monday through Friday. You can contact Frigidaire directly to learn more about their customer service programs and determine if your model is eligible. As these issues are widespread, resolving them can often be difficult, costly, and time-consuming. If after troubleshooting the power, water, temperature, and on/off switch, the ice maker still isnt working, then it is possible that something more serious is at fault and you should call a service technician to inspect and repair the appliance. . A complete list of model numbers and serial numbers can be viewed here. The first problem I had was the ice maker would not make ice. You can chat online here or call 833-840-5926 between 8:30 a.m. and 8 p.m. Frigidaire Gallery's newest nugget ice maker makes chewable, crunchy, airy nugget ice with a unique texture just like restaurants do! In addition, the warranty also provides a one year coverage for compressor parts and 5 years for sealed system components, for models that are equipped with an electronic controller. Please let me know. For a chance to win $10,000, register your appliance. Yes, a refrigerator will still work with an ice maker removed. IBT Fast Start - Let the best of International News come to you. Electrolux is recalling 13 models of Frigidaire refrigerators and one Electrolux model sold over the last two years because the level detector arm in the icemaker can break into pieces and fall into the ice bucket, posing a choking hazard. Once power is disconnected, find the screws that secure the ice maker to the ceiling of the fridge and remove them. The first one I did took me about 2 hours labor so you might be better off having a appliance repair man do the job. Customers have reported problems such as water leaks from the refrigerator, unreliable icemakers, noisy operation, and ice buildup in the freezer. ET, by email at IceMakerRecall@electrolux.com, online at. This recall involves 13 models of Frigidaire refrigerators and one Electrolux model refrigerator. No need for ice cube trays, IM117000 will freeze, release and store ice in a container. Ok, yes you are correct, this is a different design that I have run across as of yet. Before removing the ice maker, make sure to empty the ice that is still in the tray itself and the storage bin. Remove any screws that secure the panel in place and carefully pull it away from the refrigerator. Yes, it is possible to remove an ice maker from a Frigidaire refrigerator. Unscrew the mounting screws from the side of the machine and gently remove the ice maker from the machine. It may take some time to get used to not having an ice maker, but the refrigerator will still work perfectly fine without it. You can also go to the Electrolux and Frigidaire ice maker recall page (icemakerrecall.com) and select Click here to see if the voluntary recall has impacted your ice maker. If any screws are securing the electrical plug, remove them using a flathead screwdriver. I thought I did a good job of checking for a similar problem on here but I guess not. Woke up this morning to find the fill tube frozen again. Linking to this external site does not constitute an endorsement of the site or the information it contains by CPSC or any of its employees. Lift up on the ice maker to remove it and safely store it until its needed again. Report a hazardous product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov. ET. The company will schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. For my latest obsessions, follow me on Is there a recall on Frigidaire ice makers? Incidents/injuries: There have been 185 reports to Electrolux of the ice level arm breaking, including one report involving gum lacerations. This premium 48-in built-in refrigerator with exterior ice and water dispenser features a sleek stainless steel outside, and has innovative storage i. Veuillez vous connecter votre compte afin de profiter de vos rabais en ligne. Consumers should immediately stop using the ice makers, empty the ice bucket and contact Electrolux to schedule a technician to replace the ice maker with one that has a polypropylene ice level detector, free of charge. Electrolux has recalled its Frigidaire and Electrolux side-by-side, top freezer, and multi-door refrigerators due to a possible choking hazard from the ice makers. Step 4: Take out the water line and ice bin. The candle wicks can burn too close to the side of the container, causing the glass to break, posing fire and laceration hazards. According to the recall notice, the refrigerators ice level detector arm in the ice maker may break into pieces, which could cause it to fall into the ice bucket, presenting a choking hazard. Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration System,Water Dispenser: Installation Depth: Standard Depth: Standard Depth: Standard Depth: Standard Depth: Total Capacity (cu. Just moved into a new house that came with the refrigerator model FG4H2272UF. Our engineers did not experience this issue while the fridges were under evaluation in the lab. Works perfect no issues Ice maker and water dispenser both work. First, you will need to locate the circuit breaker that controls the power to the refrigerator and turn it off. 2023 Cox Media Group. Frigidaire is a well-known appliance brand with a wide selection of products ranging from mid- to high-end. Next, you should find the access panel for the refrigerators water line. Be careful to not break any of the plastic covers as those are necessary insulation for the electrical components. Consumers should empty the ice bucket and get in touch with Electrolux to schedule a free replacement of the ice level. Ft. 4-Door French Door Counter-Depth Refrigerator - Stainless steel. Service and Repair Of the models subjected to the recall, three side-by-side models are in our refrigerator ratings. The recalled products can contain Pseudomonas species bacteria, including Pseudomonas aeruginosa and Pseudomonas fluorescens, which are environmental organisms found widely in soil and water. That was about 4 weeks ago. One affected person endured gum lacerations. Please check your email to verify your account and to see your registered products. The refrigerator's main control board controls the voltage being sent to the ice maker. Once the ice is removed, remove any screws that are securing the ice maker by using a Phillips head screwdriver. The following model numbers and their serial number ranges are included in this recall. Wait for 30 minutes, then plug in your Frigidaire ice maker again. Be sure to position each component back in the same place it came from in order to ensure that the ice maker works properly. facebook; twitter; Liked Your Experience? (Gray News) - Frigidaire and Electrolux side-by-side, top freezer and multi-door refrigerator models have been recalled for a choking hazard involving a . Many consumers have experienced these ice maker problems with their KitchenAid Refrigerator also. The brand name, model and serial number for each unit is printed on a label located on the right panel in the interior of the refrigerator compartment. You can also remove ice manually using a spatula or spoon. *Ice-maker needs a repair, water dispenser still works fine. The first step is to turn off the water supply to the ice maker, either by shutting off the water valve or disconnecting the water line from the wall. Empty the ice bucket and contact Electrolux. Shop for On Sale and Frigidaire Gallery Counter-Depth Refrigerators at Best Buy. Step by step DIY instructions & videos for troubleshooting your Frigidaire Refrigerator FGHC2331PFAA. Twitter (@danwroc). Frigidaire Refrigerator FG4H2272UF ice maker water line freezing. Electrolux is offering a replacement for the ice level detector. The affected models are the Electrolux-branded ERMC2295AS French-door refrigerator, as well as the Frigidaire-branded PRMC2285AF French-door refrigerator, FFHI1835VS top-freezer refrigerator, and the FRSS2323AB, FRSS2323AW, FRSS2323AD, FRSS2323AS, FRSS2333AS, FRSS2623AB, FRSS2623AW, FRSS2623AD, FRSS2623AS, FRSS2633AS, and FRSS26L3AF side-by-side refrigerators. The risk: The ice level arm of the refrigerator icemaker can break into pieces and fall into the ice bucket, creating a choking hazard. I found a wiring diagram that mentions a fill tube heater but can't find if it's replaceable or how to test it so the search continues. Copyright 2023 IBTimes LLC. Once the ice is cleared out, locate the screws or brackets used to secure the ice maker to the side of the freezer and unscrew them.
frigidaire gallery ice maker recall
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